Privacy Policy

1. Information We Collect

When you purchase: Your name, email address, and payment information are collected by Stripe to process your transaction. We receive your name and email but never your full credit card number.

When you subscribe: If you join our newsletter, we collect your email address through Buttondown.

Automatically: We use Google Analytics to collect anonymous usage data including pages visited, time on site, device type, and referral source. This data is aggregated and cannot identify you personally.

2. How We Use Your Information

We use your information to: deliver purchased products, send newsletter emails (if subscribed), improve our website and products, and communicate about your orders.

3. Third-Party Services

We use the following third-party services that may collect data:

• Stripe — payment processing (Stripe Privacy Policy)
• Google Analytics — website analytics (Google Privacy Policy)
• Buttondown — newsletter delivery (Buttondown Privacy Policy)
• Cloudflare — hosting and CDN (Cloudflare Privacy Policy)

4. Cookies

We use cookies for analytics (Google Analytics) and essential site functionality. You can disable cookies in your browser settings, though some features may not work as expected.

5. Data Retention

We retain purchase records as required for tax and business purposes. Newsletter subscribers can unsubscribe at any time, and we will remove your email from our list within 30 days of your request.

6. Your Rights

You have the right to: access your personal data, request correction or deletion, opt out of marketing emails, and request a copy of data we hold about you. Contact us to exercise any of these rights.

7. Children's Privacy

Our site and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes

We may update this policy as needed. Changes will be posted on this page with an updated date.

9. Contact

Privacy questions? Email us at hello@aioperativesupply.com.